Shipping policy

Shipping Policy

Thank you for shopping at Benraj! We strive to get your new shoes to your doorstep as quickly and safely as possible.

  • Processing Time: All orders are processed and shipped within 1–3 business days. Orders are not shipped on weekends or holidays.

  • Shipping Rates & Delivery: Shipping charges and estimated delivery times will be calculated and displayed at checkout based on your location.

  • Tracking Your Order: Once your shoes are shipped, you will receive a confirmation email containing a tracking number so you can follow your delivery.

  • Damages & Lost Packages: Benraj is not liable for products damaged or lost during shipping. If you received your order damaged, please save all packaging materials and file a claim with the shipment carrier.

  • International Shipping: We currently ship [internationally / to select countries]. Please note that any customs, duties, or taxes applied to your order are the responsibility of the customer.