Privacy policy

Privacy Policy

At Benraj, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you shop with us.

1. Information We Collect

When you visit Benraj or make a purchase, we collect:

  • Order Information: Name, billing address, shipping address, payment information (processed securely through Shopify), email address, and phone number.

  • Device Information: IP address, web browser details, and time zone (collected automatically via cookies to help optimize our site).

2. How We Use Your Information

We use your data to:

  • Fulfill and ship your shoe orders.

  • Process payments and provide order confirmations/updates.

  • Screen orders for potential risk or fraud.

  • Send you marketing communications (only if you opt-in).

3. Sharing Your Information

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your personal information in their privacy documentation.

  • Service Providers: We share your data with trusted third parties only to help us run our business (such as shipping carriers to deliver your shoes).

  • Legal Compliance: We may share information to comply with applicable laws and regulations.

4. Data Retention & Your Rights

  • Retention: We keep your order information for our records unless you ask us to delete it.

  • Your Rights: Depending on your location, you have the right to access, correct, or delete the personal information we hold about you.